Government
Make government communication more accessible with Textmetrics
As a government organization, you want citizens to understand your message immediately. Yet many texts are still too complex or too bureaucratic. With Textmetrics, you write at the right language level, for every target group.
- Consistent communication across your organization
- Inclusive citizen communication
- Instant insight into language level, tone, and accessibility
- Write texts that citizens truly understand
Automatic B1 check, inclusivity score, and AI-assisted rewriting – all in one tool.
Make government communication clear, human, and effective.
Why clear language is essential for government
- 1 in 6 Dutch citizens struggles with reading and writing.
- Bureaucratic language causes confusion, frustration, and reduced citizen engagement.
- Unclear texts lead to more phone calls and complaints.
- Clear communication strengthens trust and accessibility.
Whether you’re writing a letter, a web text, or a policy document: the message must be clear at once.
With Textmetrics, you write citizen-focused communication that works.
“The customer focus is truly excellent. Big compliments to your team in this area, and especially to the account manager who is guiding our implementation.”
Gemeente Enschede was looking for a way to make their communication truly understandable. With Textmetrics, employees effortlessly improve their texts thanks to direct feedback and clear writing advice. The result: clear, accessible communication for all residents – and enthusiastic teams who start using it right away. Read the full case study here.
What can Textmetrics do for your municipality/organization?
Textmetrics is more than a writing tool – it’s your digital writing coach.
With Textmetrics, you can:
- Write at B1 level (automatic check)
- Rewrite bureaucratic texts using AI
- Work according to your own style guide or government-specific guidelines
- Communicate inclusively and accessibly for all citizens
- Write in gender-inclusive and non-discriminatory language
- Easily integrate with writing tools you already use, such as Word, Chrome, or your CMS
When you speak to everyone, you get fewer questions, increase satisfaction, and reach more people.
Why the European Accessibility Act matters for government communication
Starting June 2025, government organizations are required to make digital information accessible to everyone. That means: also for people with visual, motor, or cognitive impairments.
- Unclear language hinders digital accessibility and excludes people.
- Complicated texts lead to confusion, misunderstandings, and lower participation.
- Accessible content reduces pressure on customer service and increases citizen satisfaction.
- Plain language is not optional, but a requirement under the European Accessibility Act.
- Whether it’s a web page, form, or PDF: the information must be understandable to everyone.
With Textmetrics, you more easily meet accessibility requirements.
You write clear, inclusive texts that truly reach everyone.
Textmetrics works. Everywhere you write.
View all integrations
Who is Textmetrics for?
Textmetrics is perfect for:
- Communication departments
- Policy officers
- Customer service teams
- Participation projects
- Inclusion, HR, and legal teams
Anyone who writes on behalf of the government benefits from clear support and smart feedback.
Read all success stories here
Ready to communicate clearly with citizens?
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Frequently Asked Questions
Will my data be stored or sold to third parties?
Textmetrics does not sell your data and complies with industry data protection standards, as well as a secure infrastructure. You can find more information in our Privacy Policy.
How does Textmetrics protect my data?
Textmetrics uses various security measures to protect your data, including encryption and firewalls. The GDPR gives you the right to view, correct, and delete your personal data. You also have the right to object to the processing of your personal data. You can automatically delete personal data older than 30 days. Textmetrics is also proud of its ISO 27001 certification. To obtain this certification, we went through a rigorous evaluation process, including the development of a quality management system, documenting and reviewing our system, and undergoing a full audit. ISO 27001 is an ongoing certification, and our compliance is externally audited.
What does Textmetrics cost?
The price depends on your usage and the size of your organization. We’re happy to work with you to find the best pricing for your needs. Contact us.
How can I adapt Textmetrics to my brand identity?
One of our Customer Success Managers will be assigned to you and guide you through the onboarding process. During onboarding, all available modules and rule sets are reviewed, including your company’s specific requirements and guidelines. Your Customer Success Manager ensures the system is optimized for all your needs.
How do I integrate Textmetrics with my existing systems and workflows?
Textmetrics is accessible as a browser app and offers plugins for MS Word, Google Docs, and Outlook. There are also plugins for popular content management systems (CMS) and applicant tracking systems (ATS) such as WordPress, Drupal, Umbraco, SmartRecruiters, PageUp, UKG, Ubeeo, and many more. Custom integrations are possible thanks to our API. Click here for more information.
What sets Textmetrics apart from other writing assistant tools?
Textmetrics offers a complete writing platform with real-time suggestions for readability, SEO, diversity and inclusion (D&I), and recruitment models. It can be customized to your brand. Additionally, Textmetrics supports 12 languages. The goal of Textmetrics is to help you communicate easily and effectively.