Frequently Asked Questions
Which departments use Textmetrics?
Textmetrics is used by all departments (Marketing, HR, Corporate Communications, Customers Services, etc). All of these departments can be assisted by Textmetrics to improve their communications with their target audiences. The more departments using Textmetrics the better the insight will be into the business’ overall communications.
Can you give examples of corporate / brand identity and KPI’s you can translate in algorithms?
Examples of corporate / brand identity algorithms are: inclusion, transparency, and style guide compliancy (among many others)
Examples of KPIs are: SEO goal compliancy, higher conversion rates, and lower cost of acquisition (among many others)
What about (printed) copy like brochures, letters or emails?
The Textmetrics algorithms help make text content better. Whether it is printed, automated, or online.
How does Textmetrics help people who are writing text content?
While writing copy, Textmetrics offers real-time suggestions based on the Textmetrics setting configuration. While writing, Textmetrics also displays an overall score to see if you have hit the desired quality based on the account / organization settings.
Our content is created in Word / Google Docs / CMS, can we still use that?
Textmetrics can be used as a stand-alone-app via the internet, but we have plugins for common used systems like MS Word, Google Docs, and Outlook and also for well known content management systems. Custom integrations are possible, thanks to our API.
How about existing copy?
Textmetrics can scan all existing content and, based on these insights, help you improve the quality.
How do we configure Textmetrics?
Our engineers will assist you in configuring the tool. They help you translate your corporate identity and/or brand identity into useful algorithms. They also help you translate departmental goals into the right algorithms. These algorithmic settings can be used throughout the organization to better communicate with your target audiences.
I hire an external company to write some of my content, how about them?
No problem, other companies can securely become a part of the Textmetrics environment. Textmetrics will also assist them in writing text content according to the settings and you can monitor progress and quality!
What is the cost of licensing Textmetrics?
Pricing depends on usage and organization size, we are happy to give scope your needs and present a quote. Just give us a call at: +026 808 0191
In which languages is Textmetrics available?
For a list of all features supported in which languages, you can visit this page.
What kinds of services do we offer?
Onboarding – we’ll help every user to fully discover all the capabilities that our tool has to offer.
Dedicated Account Manager – we’ll make sure all of our clients have a person dedicated to managing their accounts.
Implementation engineers – they’ll make sure our tool will make a smooth transition within your organization.
CMS plugins – we have a plugin for all of the most popular content management Systems.
Knowledge base – if you’re stuck on something, please refer to our knowledge base.
Custom integrations – we’re always open to talking about how to implement a fitting integration alongside the tools your organization is using
In-company training – we offer training to make sure your employees are able to use the full capability of our tool
What kinds of capabilities does the tool have?
Textmetrics helps you analyze the status of your content quality and set text-related goals. Define workflows for your team, optimize existing content and assist all operators in creating new (optimized) content. Use the reporting environment and our various tool integrations to use Textmetrics in a way that best suits your company. For more information on how to deploy these capabilities check out our knowledge base.
What can I do when I see a possible security issue?
Read all steps of the reporting process in our Responsible Disclosure Policy
Which languages does the B1-module (Advanced Content Quality Analysis) support?
Languages supported: Dutch, English, French, German, Italian, Portugese (PT and BR), Spanish and Polish.